water faucetAs part of our effort to become a more sustainable community, the Town of Stratford is launching a universal water meter installation program throughout the Town. Water is one of our most valuable resources, but it is not an unlimited resource. Communities who have implemented universal water metering programs have seen a substantial increase in community stewardship of this precious resource.

Beginning in April of 2018, water meters are required in every home and business serviced by the Stratford Utility. The Utility has contracted Neptune Technology Group to install water meters. Technicians have been installing water meters on a neighbourhood by neighbourhood basis and should have been in touch with you through mail and/or a visit to your home to schedule an appointment.

Further information is included on the letter sent to residents in mid-March 2018 and a Public Information Session was held on Thursday, April 5 from 7:00-9:00 PM at Stratford Town Centre. The presentation slides presented by Neptune Technologies are available here: Neptune Presentation and the slides presented by the Town of Stratford are available here: Stratford Water Meter Presentation.

Water meters allow us to accurately measure your water consumption which will create equitable billing based on your household usage, encourage water conservation, and help to detect leaks in your home. Tips on how you can begin saving water is available on our Water Conservation Tips flyer.

All areas of Stratford are now available for bookings with Neptune Technologies. To arrange your appointment please call 1 (800) 667-4387 or visit their online booking website. If you have questions or concerns, please call the Town of Stratford at (902) 569-1995 or email info@townofstratford.ca.

Still have questions? Find a list of Frequently Asked Questions here: Water Metering FAQ’s